Appalachian Toyota Tuning, LLC – Online Terms & Conditions

Effective Date: June 25, 2025

1) Parties & Definitions

“Tuner” means Appalachian Toyota Tuning, LLC. “Customer” means the individual agreeing to these Terms. “Vehicle” means Customer’s vehicle submitted for services. “Work” includes ECU/TCU calibration (“tuning”), related diagnostics/testing, installation of applicable TSBs, and/or installation of aftermarket parts.

2) Scope of Work

Work will follow the written specifications agreed with Customer (the “Specifications”). Changes require Tuner’s written confirmation and may adjust price and timing.

3) Payment

Customer pays the quoted Contract Sum per the invoice. Any initial/non-refundable booking or diagnostic fee will be identified at scheduling. Remaining balances are due at completion and prior to Vehicle return.

4) Customer Representations

Customer represents they own (or are authorized to present) the Vehicle and that it is in good working order. Customer will disclose known faults, modifications, or stored DTCs before Work begins.

5) Risk Acknowledgment

Customer understands that tuning and/or aftermarket parts may place additional stress on powertrain components and may reduce factory safety margins. Safeguards in OEM calibrations can be altered by tuning. The Vehicle must be mechanically sound before tuning.

6) Emissions & Compliance

Tuner does not remove, defeat, alter, or advise on emissions-control equipment or testing, and does not manipulate check-engine-light logic. Customer is solely responsible for compliance with all laws, inspections, and regulations.

7) Intellectual Property & Confidentiality

All calibrations, maps, and configuration data are Tuner’s confidential IP. Customer will not copy, reverse engineer, disclose, distribute, or use the calibrations for competitive purposes. No resale or commercial use is permitted.

8) Insurance

Customer remains responsible for maintaining legally required auto insurance at all times. Modifications may affect coverage—Customer should consult their insurer.

9) Termination

Either party may terminate upon three (3) days’ written notice. Customer must pay for Work performed, materials purchased, and reasonable termination costs through the effective date. Tuner may refuse or suspend Work if safety, compliance, or payment concerns exist.

10) Dispute Resolution; Fees

Before filing suit (except simple collections matters), the parties will attempt non-binding mediation with a mutually agreed mediator in Washington County, Tennessee. The requesting party will send written notice describing the dispute; mediator fees are shared equally. In a collection action, Tuner may recover reasonable attorneys’ fees and costs if it prevails.

11) Governing Law; Venue; Jury Waiver

These Terms are governed by Tennessee law (without its conflicts rules). Exclusive venue lies in state courts located in Washington County, Tennessee. THE PARTIES WAIVE TRIAL BY JURY in any claim arising from or related to these Terms.

12) Warranty Disclaimer

THE WORK IS PROVIDED AS IS. TUNER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, PERFORMANCE, AND NON-INFRINGEMENT.

13) Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TUNER WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE, OR STATUTORY DAMAGES (INCLUDING LOST PROFITS, LOSS OF USE, DOWNTIME, OR REPUTATIONAL HARM). TUNER’S TOTAL LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE AMOUNTS PAID BY CUSTOMER FOR THE WORK GIVING RISE TO THE CLAIM.

14) Electronic Acceptance

Customer consents to transact electronically. Clicking “I agree” (or similar) constitutes a signature and acceptance of these Terms.

Version: [v1.3 – June 2025]